Direct Care University logo

Mission

Dedicated to transforming the learning experience in the human services sector

Direct Care University is a credentialing and learning platform designed for the direct care workforce. We help caregivers build real skills through clear pathways while giving organizations a consistent, practical system for training, verification, and workforce development.

About Direct Care University

Direct care professionals play an essential role in supporting older adults and people with disabilities, yet training and credential records are often fragmented across systems and employers. Direct Care University creates a single professional home where learners can build skills, demonstrate competency, and track progress through standardized pathways.

Learners move through role-based levels, complete required coursework, and earn portable credentials recognized across organizations. Teams gain better visibility into onboarding, progression, and compliance status with records that are easier to manage and report.

Mission and Vision

Our mission is to strengthen the direct care workforce through accessible training, transparent career pathways, and portable credentials that support professional growth and improve quality of care.

We are building a future where every direct care professional can carry verified skills and credentials across roles and employers, and where care organizations can confidently develop stronger, more prepared teams with modern workforce tools.

  • Workforce-first and role-based pathways
  • Portable credentials across organizations
  • Compliance-ready records and reporting
  • Continuous platform and content improvement

POWERED BY

Training and eTracking Solutions logo

Training & eTracking Solutions is the family-owned organization behind this platform. Founded in 2010, TeTS has spent 15+ years supporting human service providers with practical, high-quality training and credential tracking, with more than 2 million certificates awarded.